The broadcasting feature allows you to send a message to a group of customers at the same time. It is particularly suitable for informing your customers of new promotions and making any other important announcement. You can only broadcast a message to customers who have sent messages to your Page Messenger after Kaojao chatbot has been installed.
1. Navigate to the "Broadcast" menu and click on the "+Broadcast" button.
2. Select the store and Facebook Page, and enter a broadcast message and/or attach a photo. You can choose to broadcast immediately or schedule a time for the broadcast in the future. Click "Save."
3. Your message will now be broadcast to the customers' inbox.