Welcome Message & Auto-reply buttons

You can set a welcome message and auto-reply buttons by filling out frequently asked questions or information to inform new customers automatically. Not that the welcome message and auto-reply buttons will show up only to new customers sending you messages for the first time.


1. Navigate to the "Stores" menu.

2. Select "Menu & Default Responses."

3. Set a welcome message and auto-reply buttons. Your information will be saved automatically.

Welcome Message and Quick Replies will be shown to the customers as shown below.